policies and procedures

Housing for Women's published list of policy and procedures .

For quick reference tenants can click below to be linked to the following policies and procedures:

complaints policy
contractor's code of conduct
lettings policy
maintenance service charter
right to repair
tenant's improvements
transfer policy
use and installation of satellite dishes

Please note: Any use of HFW policies/procedures by third parties is entirely at their own risk. It is the responsibility of the third party user to verify that the policy or procedure complies with current legislation/best practice before relying on it.