repairs - tenant's responsibilities

AS A RESPONSIBLE TENANT OF HOUSING FOR WOMEN YOU WILL ENDEAVOUR TO:

•  Treat all staff with courtesy and respect.

•  Adhere to your repair responsibilities as outlined in your Tenants Pack.

•  Give access by arrangement to Housing for Women's staff/appointed contractors during weekday working hours.

•  Promptly report any disrepair or defect to your home or communal area to the Maintenance Department.

•  Inform the Association of any change to your personal details e.g. contact telephone numbers, next of kin etc.

•  Always keep pre-arranged appointments with Housing for Women's staff/appointed contractors; inform the Association in good time if the appointment cannot be kept.

NOVEMBER 2004

Please note: Any use of HFW policies/procedures by third parties is entirely at their own risk. It is the responsibility of the third party user to verify that the policy or procedure complies with current legislation/best practice before relying on it.